Why was my photo deleted?
There are certain rules that, should they not be followed, will result in a photo's deletion by our moderators.
For example:
- The photo shows someone else beside you (other people's photos, objects, animals, vehicles, etc. These will be removed);
- The foreground of a photo must contain at least one person (photos of groups of people, photos with another person in the foreground will be removed);
- Photos must not contain prohibited content as stated in the User Agreement (alcohol, product placement, etc.);
- Photos with different effects (such as frames, flowers, stars, etc.) are allowed, but must not take up more than 50 % of the total area of the photograph;
Compliance with these rules ensures all your photos will be published.
If your photo has been removed but you believe it does not violate the above rules, please refer to our technical support team (in the section "write a review"). We'll be sure to sort out the problem.
← All questionsFor example:
- The photo shows someone else beside you (other people's photos, objects, animals, vehicles, etc. These will be removed);
- The foreground of a photo must contain at least one person (photos of groups of people, photos with another person in the foreground will be removed);
- Photos must not contain prohibited content as stated in the User Agreement (alcohol, product placement, etc.);
- Photos with different effects (such as frames, flowers, stars, etc.) are allowed, but must not take up more than 50 % of the total area of the photograph;
Compliance with these rules ensures all your photos will be published.
If your photo has been removed but you believe it does not violate the above rules, please refer to our technical support team (in the section "write a review"). We'll be sure to sort out the problem.